Legal Documentation

Privacy Policy

This policy explains how Margrina collects, uses, and protects information obtained through our website and business communications.

Last updated:

Overview

Margrina ("Margrina," "we," "us," or "our") is an automotive components manufacturer and exporter headquartered in Shanghai, China, with an R&D center located in Anting Auto City, Jiading District. We are committed to protecting the personal and business information you share with us.

This Privacy Policy applies to information collected through our website, inquiry forms, email communications, trade platform profiles, and any other digital touchpoints operated by Margrina. It describes what data we collect, why we collect it, how it is used and protected, and the rights available to you.

By accessing our website or submitting an inquiry, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

This policy was last updated on January 1, 2025. We may update it periodically; continued use of our website following any changes constitutes acceptance of the revised policy.

Information We Collect

We collect information in the following categories:

2.1 Information You Provide Directly

When you contact us, submit an inquiry, or engage in business correspondence, you may provide:

  • Contact details: Full name, job title, company name, email address, telephone number, and mailing address.
  • Business information: Company registration details, target markets, procurement volumes, product requirements, OE numbers, and vehicle application data.
  • Transaction information: Order details, shipping addresses, payment terms, and correspondence related to quotations and contracts.
  • Communication content: Messages, attachments, and any other information you voluntarily submit through email, chat, or inquiry forms.

2.2 Information Collected Automatically

When you visit our website, certain technical data is collected automatically, including:

  • IP address, browser type and version, operating system, and device type.
  • Pages visited, time spent on pages, referring URLs, and click-path data.
  • Cookie identifiers and session data (see Section 6 for full details).

2.3 Information from Third-Party Platforms

If you connect with us through trade platforms (such as Alibaba, Made-in-China, or Global Sources) or professional networks, we may receive profile information and inquiry data as permitted by those platforms' own privacy policies.

How We Use Your Information

Margrina uses collected information solely for legitimate business purposes, including:

Inquiry Processing

Responding to product inquiries, preparing quotations, and managing sample or trial order requests.

Supplier Relationship Management

Managing ongoing business relationships, contracts, order fulfillment, and after-sales support.

Quality Assurance

Supporting traceability, warranty claims, quality inspections, and product improvement processes.

Business Communications

Sending product updates, new SKU announcements, trade show invitations, and relevant industry information to existing contacts.

Website Improvement

Analyzing website usage patterns to improve content, navigation, and user experience for B2B visitors.

Legal Compliance

Meeting obligations under applicable laws, including export regulations, customs documentation, and trade compliance requirements.

We will not use your information for purposes materially different from those described above without first notifying you and, where required, obtaining your consent.

Information Sharing

Margrina does not sell, rent, or trade your personal or business information to third parties for marketing purposes. We may share information only in the following limited circumstances:

  • Service Providers

    We engage trusted third-party service providers for logistics, freight forwarding, payment processing, IT infrastructure, and CRM systems. These parties access information only as necessary to perform their contracted services and are bound by confidentiality obligations.

  • Legal and Regulatory Requirements

    We may disclose information when required by applicable law, court order, customs authorities, or government regulation, including obligations under Chinese law and international trade regulations.

  • Business Transfers

    In the event of a merger, acquisition, or sale of business assets, customer and business partner information may be transferred as part of that transaction. We will notify affected parties in advance where reasonably practicable.

  • With Your Consent

    We may share information with third parties when you have given explicit consent for a specific purpose, such as co-marketing arrangements or industry reference programs.

Data Protection

Margrina implements appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. Our security practices include:

  • Encryption: SSL/TLS encryption for all data transmitted between your browser and our website.
  • Access controls: Role-based access restrictions ensuring only authorized personnel can access business contact and transaction data.
  • System security: Firewalls, intrusion detection, and regular security assessments of our digital infrastructure.
  • Staff training: Regular training for all personnel who handle business contact information on data protection obligations and best practices.
  • Incident response: A documented process for identifying, containing, and reporting data security incidents in accordance with applicable regulations.

While we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to promptly addressing any identified vulnerabilities or breaches.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and understand how visitors interact with our content. The types of cookies we use are:

Cookie Type Purpose Duration
Essential Enable core website functionality, form submissions, and session management. Session
Analytics Understand visitor behavior, popular pages, and traffic sources to improve our website. Up to 2 years
Functional Remember language preferences, region settings, and form data to improve your experience. Up to 1 year

You can control cookie settings through your browser preferences. Disabling non-essential cookies will not prevent you from accessing our website or submitting inquiries, though some features may be limited.

We do not use cookies for targeted advertising or share cookie data with advertising networks.

Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Our general retention practices are:

  • Active business relationships: Contact and transaction records are retained for the duration of the relationship plus a minimum of 5 years for accounting and legal compliance purposes.
  • Warranty records: Product traceability and warranty documentation is retained for the applicable warranty period (typically 1 year for aftermarket products) plus 2 additional years.
  • Inquiries without follow-up: Unanswered or inactive inquiries are reviewed and purged after 2 years.
  • Website analytics: Aggregated and anonymized website usage data may be retained indefinitely for trend analysis.

When data is no longer required, it is securely deleted or anonymized in accordance with our internal data disposal procedures.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information. Margrina is committed to honoring these rights in good faith:

Right of Access

Request a copy of the personal information we hold about you or your organization.

Right to Rectification

Request correction of inaccurate or incomplete information we hold about you.

Right to Erasure

Request deletion of your information where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.

Right to Object

Object to the processing of your information for marketing communications at any time. We will honor all opt-out requests promptly.

Right to Data Portability

Request a structured, machine-readable copy of information you have provided to us, where technically feasible.

To exercise any of these rights, please contact us using the details in Section 10. We will respond to all verified requests within 30 days. We may need to verify your identity before processing your request.

International Data Transfers

Margrina is headquartered in Shanghai, China, and operates globally. As a result, information you provide may be stored and processed in China and in other countries where our service providers operate, including but not limited to countries in Europe, North America, Southeast Asia, and the Middle East.

When transferring data internationally, we take appropriate measures to ensure that your information receives an adequate level of protection, including:

  • Contractual safeguards with service providers, including data processing agreements and confidentiality obligations.
  • Compliance with the People's Republic of China Personal Information Protection Law (PIPL) and relevant cross-border data transfer requirements.
  • Where applicable, adherence to GDPR requirements for transfers from the European Economic Area, including use of standard contractual clauses or equivalent mechanisms.

By engaging with Margrina and providing your information, you acknowledge that your data may be transferred to and processed in countries outside your country of residence.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us through any of the following channels:

Email

Send your inquiry or request to our dedicated privacy contact address and we will respond within 5 business days.

privacy@margrina.com

Registered Address

Margrina Automotive Components
Anting Auto City, Jiading District
Shanghai, People's Republic of China

We are committed to resolving all privacy-related concerns promptly and transparently. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

This Privacy Policy is effective as of January 1, 2025. Margrina reserves the right to modify this policy at any time. Material changes will be communicated via a notice on our website. Continued use of our website following notification of changes constitutes acceptance of the updated policy.

© 2025 Margrina Automotive Components. All rights reserved. Shanghai, China